James Mitchel
IT&S Site Services Operations Lead at BP America
- Role
- IT & s Site Services Operations Lead at Bp America at bp
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About James Mitchel
James Mitchel, has over 25 years professional experience, and 10 years in the call…
Experience
IT & s Site Services Operations Lead at Bp America
Jun 2010 — Present · Houston, TX, US
Prosource.it is a managed IT services provider focusing on infrastructure, operational and project requirements across the corporate enterprise market. We have a workforce of +400 staff and contractors worldwide and 2012 will be the Company’s eighth successive year of growth during which time it has grown by more than 900%, while still retaining its focus on both customer and internal quality. Prosource.it is committed to recognising and rewarding hard work and offer a competitive benefits package and training and development for all our staff. We have won awards for “Best Small Companies to Work For” for two years, as well as winning additional industry awards for business growth, outstanding employer, and entrepreneurship. Our global office presence extends from Aberdeen and London in the UK to Houston, Calgary and Dubai.
Education
The Knowledge Academy
ITIL Version 4, Information Technology
2020 — 2020
Young Memorial Technical Institute
Computer Science, Business, CCNA
1992 — 1995
Tech Skills
MCSE, Microsoft
2008 — 2009
Tech Skills
A+ Cert, Microsoft Core
Techskills - Houston
Certified in Convergent Network Technologies (CCNT), Information Technology
2005 — 2006
Skills
- Saas
- Visio
- Call Center
- Strategic Planning
- Oil & Gas Industry
- Customer Service
- Technical Support
- Business Analysis
- Vendor Management
- Crm
- Itil
- Managed Services
- Integration
- Petroleum
- Security
- Sales Management
- Process Improvement
- Program Management
- Call Centers
- Business Development
- Customer Satisfaction
- New Business Development
- Cloud Computing
- Telephony
- IT Management
- Active Directory
- Solution Selling
- Operations Management
- Customer Relations
- Outsourcing
- Strategy
- Salesforce.com
- Leadership
- Acd
- Troubleshooting
- Telecommunications
- IT Service Management
- Account Management
- Change Management
- Entrepreneurship
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