James Milliner

About James Milliner

Driving enterprise transformation through technology and strategy.I turn strategic objectives into enterprise impact—leading large-scale technology programs, national M&A integrations, and AI-enabled platform deployments that deliver measurable business results.Operating at the intersection of strategy and execution, I align investments with objectives, navigate organizational complexity, and guide cross-functional teams to transformational outcomes.Known for building consensus among senior stakeholders and translating vision into action, I leverage data-driven insights to streamline operations, mitigate risk, and accelerate performance—without compromising quality. Recent initiatives have shortened planning and execution cycles, improved cost accuracy, and delivered multi-million-dollar savings during major organizational change.Passionate about innovation and leadership, I cultivate high-performance cultures, coach talent, and build scalable frameworks that accelerate performance and create lasting organizational impact.Let’s connect to explore enterprise technology strategy, portfolio governance, AI enablement, healthcare transformation, and opportunities to deliver outsized results.

Experience

1. Director, Program Management Optum Health Technology, Strategic Operations & Delivery (National)

   UnitedHealth Group

   Nov 2024 — Present · Raleigh, NC, US

   Lead national Optum Health integration and optimization, driving enterprise technology initiatives with measurable impact.• Oversee strategic programs that align investments with enterprise objectives, accelerate delivery, and improve operational performance.• Drive process improvement and governance frameworks to enhance scalability and reduce risk across high-visibility programs.• Partner with senior leadership to shape technology strategy and enable transformation across care delivery platforms.

Education

• Campbell University

  Bachelor of Science (B.S.), Information Technology Management | Minor in Management

  2008 — 2012

• East Carolina University - College of Business

  Master of Business Administration (M.B.A.)

  2012 — 2014

Skills

• Problem Solving
• IT Operations
• Healthcare Information Technology
• Teamwork
• Business Analysis
• Microsoft Office
• Computer Systems Analysis
• Cross-Functional Team Leadership
• Troubleshooting
• Business Process Improvement
• Time Management
• Leadership
• Customer Service
• Data Analysis
• Team Building
• IT Management
• Project Management
• Salesforce.com