James Elliott

About James Elliott

INFORMATION TECHNOLOGY EXECUTIVE * I am a Seasoned Technology Executive with…

Experience

1. Information Technology Operations Manager

   Indiana Public Retirement System

   Mar 2022 — Present · Indianapolis, IN, US

   Responsible and accountable to lead and develop the Service Delivery team to effectively and efficiently provide operational oversight to deliver infrastructure and application solutions used to support our customers and ultimately INPRS’ mission and vision. This includes, but not limited to, day-to-day management of System Administrators, Database Administrators, and Service Provider staff. Point of contact for other IT departments ensuring that production systems operate continually, optimally, and as expected. Creates an environment that invites and supports constructive collaboration with the Service Desk Manager, other IT Management, and departments outside of IT.

Education

• Purdue University

  Bachelor of Science (BS), Computer Technology (Management Information Systems)

  1991

Skills

• Requirements Analysis
• IT Recruitment
• IT Infrastructure Support
• Project Planning
• Supervision
• Virtualization
• Active Directory
• Continuity of Operations
• Operations Management
• Budget Management
• Troubleshooting
• Employee Evaluation
• Disaster Recovery
• User Documentation
• Business Analysis
• Mentoring
• Sla
• Network Security
• Strategic Planning
• IT Management
• Policy Development
• Vendor Relations
• Rfq Development
• Change Management
• Sharepoint
• Cost Benefit
• Voip
• Human Resources
• Information Technology
• Integration
• Researching New Technologies
• Performance Management
• IT Strategy
• Coaching
• Leadership
• Management
• Relationship Building
• Process Improvement
• Networking
• Organizational Development