James McCracken

Manager, Data Services Division @Jmt Consulting

Windsor, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Manager, Data Services Division @Jmt Consulting

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Windsor, ON, CA

I lead the Data Services Division, partnering with nonprofit organizations to design, implement, and optimize data-driven financial and operational systems. I translate complex business and reporting needs into practical, scalable solutions that improve data integrity, visibility, and decision-making.My work spans ERP and CRM integrations, financial data modeling, automation, and reporting, with a strong focus on governance, sustainability, and long-term value. I collaborate closely with finance, operations, and IT leaders to modernize systems while minimizing risk and operational disruption.As a team lead, I focus on delivery excellence and people development—mentoring, driving consistent execution, and working cross-functionally with Sales and Account Management to expand client relationships through solutions that address real pain points and deliver measurable impact.

SKILLS

Software DevelopmentSoftware Project ManagementCrmMicrosoft CrmOnline MarketingBusiness Process DesignOmcEloquaCustomer ServiceBusiness AnalysisDmpCrm SoftwareConsultingSoftware ImplementationSage CrmProject ManagementBusiness Process ImprovementGoldmineCloud ComputingOracle Sales CloudSdlcIT Service ManagementAccount ManagementChange ManagementMarketing StrategyBusiness DevelopmentCall CentersDigital MarketingMarketing AutomationManagement ConsultingBusiness StrategyRedeyeStrategyMarketing ManagementSilverpopOracle Marketing CloudManagementCustomer SatisfactionTrainingSocial Networking

ABOUT JAMES MCCRACKEN

I help organizations turn complex systems and data into clear, usable, and scalable solutions.As Team Lead, Data Services at JMT Consulting, I work with nonprofit, public-sector, and mission-driven organizations to modernize finance and operations through better data, smarter integrations, and practical automation. My focus is on reducing manual effort, improving visibility, and helping leadership teams make confident, informed decisions.My work spans ERP and CRM implementations, data migrations, system integrations, and operational process improvements—most often across platforms such as Sage Intacct, Sage CRM, and related technologies. I partner closely with finance, operations, and executive stakeholders to align technology investments with real business outcomes and long-term maintainability.Earlier in my career, I founded and led TRUE Clarity International, a consulting firm I grew over more than a decade across Southeast Asia. That experience, combined with senior commercial leadership roles at companies such as Oracle, Leanplum, Sprinklr, and KatalystM, shaped a consultative, results-driven approach that bridges enterprise sales, technology, and execution.I bring a practical mindset to complex problems—focused on clarity, accountability, and delivering lasting value beyond go-live.

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James McCracken — Manager, Data Services Division at Jmt Consulting in Windsor, ON, CA | Unifers