James Battaglia
- Role
- Director, Customer Success at Claritas Rx
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
About James Battaglia
Director of Professional Services at Claritas Rx, leading delivery of HIPAA-compliant…
Experience
Director, Customer Success
Apr 2022 — Present
Venture-backed digital health start-up, delivering transformative patient-level data platforms and HIPAA-compliant cloud-based analytic solutions to a rapidly growing portfolio of oncology, neurology, and rare disease pharmaceutical manufacturers. Oversee implementations of Claritas’ core data platform, ensuring Market Access, Sales Operations, and Commercial leadership have actionable and trusted market analytics, patient-level data and forecasting, and near real-time channel visibility. Drive core revenue and margin growth in Claritas’ customer portfolio, focusing on customer acquisition, retention, contracting, business development, and expansion. Lead and inspire Claritas’ Customer Success team in formulating, operationalizing, and delivering a tailored and comprehensive commercial data ecosystem for each Claritas customer.
Education
University of Wisconsin-Madison
Bachelor of Science (BS), Chemical & Biological Engineering
2000 — 2005
Northwestern University
Master of Science (MS), Predictive Analytics
2014 — 2016
Skills
- Requirements Gathering
- Databases
- System Administration
- Data Visualization
- Strategic Planning
- Data Mining
- Tableau
- Analysis
- Laboratory Informatics
- Process Engineering
- R
- Laboratory Information Management System (Lims)
- Sas
- Optimization
- Data Modeling
- Database Design
- Data Management
- Systems Engineering
- Integration
- Data Analysis
- Software Development
- Informatics
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