Jim Dawson

Role
Business Program Manager at Expedia Group
Location
Seattle, WA, US
LinkedIn followers
500 followers

Experience

  1. Business Program Manager

    Expedia Group

    Jan 2021 — Present · Seattle, WA, US

    Managed process change that improve booking notification delivery method, increasing delivery success rate from 89% to 97%, while producing $1 million in annual savings • Collaborated on the identification and implementation of acquisition leads data intake process changes, increasing the quality of viable leads by 24% • Advised cross-functional teams in the development and launch of a unified onboarding experience housed within a single platform, helping to improve new property conversion and existing partner retention rates

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Jim Dawson — Business Program Manager at Expedia Group in Seattle, WA, US | Unifers