James Bacon

About James Bacon

With over 20 years of experience in human resources, operations, and talent management, I am a results-oriented and strategic HR leader who excels at supporting and developing diverse and high-performing teams across various industries and geographies. I am currently a regional HR business partner at GPM Investments, LLC, where I provide HR support and guidance to over 200 stores in the region, as well as coordinate and facilitate various HR programs and initiatives as assigned by the divisional HR partners. I hold a Lean Six Sigma Black Belt (ICBB) certification and a Secret Clearance from the Department of Defense, which demonstrate my proficiency and credibility in process improvement, project management, and data-driven decision making. I also have a strong background in leadership development, performance management, employee and labor relations, strategic planning, and organizational effectiveness, which I leverage to align HR practices with business goals and transform organizational cultures. As a former US Army senior Noncommissioned Officer and president of the Warriors Affinity chapter at Amazon’s LIT2, I am passionate about empowering and serving current and former military personnel and their families, as well as fostering a culture of respect, collaboration, and excellence.

Experience

1. Regional Human Resources Business Partner

   GPM Investments, LLC

   May 2023 — Present · Little Rock, AR, US

   Provides support related to operations of the Divisional HR team. Responsible for coordinating and facilitating various Human Resources activities and programs as assigned by the Division HR partners. Responds to internal and external HR related inquiries and requests, providing applicable assistance. Assists and supports stores in the region, providing a heavy presence in the field to proactively address employee complaints/concerns in a confidential and appropriately urgent manner. Assists with various human resource programs and procedures for division personnel. Assists with guidance to employees and management regarding interpretation, compliance, and enforcement of human resource policies and procedures, state and federal laws including ADA, FMLA and Workers Compensation. Schedules meetings, interviews, HR events, while maintaining the team’s agenda. Produces and submits human resource reports encompassing turnover, new hires, and rehires. Assists in HR projects, such as the collection of employee feedback and following up with Managers in review processes. Performs orientations and onboarding with new hires and is the liaise with a variety of departments and functions such as payroll, benefits, and training.

Education

• Penn State University

  Graduate Certification, Homeland Security, 3.8

  2016 — 2017

• Penn State University

  Master of Public Administration - MPA, Public Administration, 3.8

  2016 — 2018

• University of Phoenix

  Bachelor of Science - BS, Criminal Justice/Law Enforcement Administration, 3.83

  2012 — 2016

• University of Louisville

  Master of Education - MEd, Higher Education/Higher Education Administration, 3.87

  2019 — 2020