James Koash

Managing Director & Customer Experience Consultant @Seiri

Cardiff, GB

Seiri is a customer experience agency, meaning we work with businesses to ensure that their customers are satisfied with the overall customer experience (CX). We specialise not only in customer experience measurement, but in using the insights gleaned from the data we collect to create better experiences for our client\'s customers.We work with medium and large sized businesses that are conscious of the importance of brand management and want to differentiate themselves from competitors by devising a customer experience is that is unique. A customer experience that is regarded as positive can result in increased customer loyalty and retention - both of which are factors that have a direct impact on sales and revenue. Our services can be broken down into three main areas: customer experience analysis, customer experience design & improvement, and marketing communications & campaign management. All of our solutions are bespoke and are tailor-made to suit the needs of your business.WEBSITE: