James Moore

About James Moore

I am a Senior IT Program Manager operating in DoD and Federal contracting spaces. I drive revenue through exceeding customer expectations to deliver solutions that solve pain points, ensure network continuity, and enhance business processes. I have managed $50M P&L, led teams of 27+, drove $10M in annual revenues, and managed network programs with users. I bring to the table an extensive background rooted in account management, IT and network operations, and sales. Combined, these skill sets enable me to take a holistic approach to managing enterprise level technical programs; understanding various technology capabilities, building strong relationships to grow existing accounts and close new sales, and facilitating seamless transitions from sale through execution and delivery.I am a leader of high-performing teams and a believer in the value of taking time to train and develop staff, increasing efficiency through expanding capabilities. In this way, I have captured savings of $100K+ per month and increased process efficiencies by 72%. I thrive on challenges and view them as opportunities to excel. I specialize in strategic relationship management, risk assessment, cost control strategies, resource allocation, vendor management, and contract negotiation.

Experience

1. Public Sector Customer Success - Us Sr Manager

   HP

   Dec 2021 — Present · US

Education

• Park University

  Bachelor's of Science, Management/Computer Information Systems

  2009 — 2013

• Virginia Tech

  Master of Business Administration - MBA, Business Administration and Management

  2017 — 2019