Jamesharrison O.
Salesforce Admin and Analyst Team Sprint @Clicked
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WORK HISTORY
Salesforce Admin and Analyst Team Sprint @Clicked
US
Salesforce Consultant working on a university course enrollment system, my responsibility is to provide solutions to the pain points of stakeholders for the enrollment system which was more manual, time consuming and characterized by lots of human errors.Using the agile methodology I categorized the project deliverables into:*Stakeholder interviews*Users stories*Business process maps*Continuous MVP proof of concept and feedbacks from stakeholders *UAT *Final project presentation and Go-Live.
EDUCATION
Coursera
Project Management
Abia State University
Bachelor of Science - BS, Microbiology, General
SKILLS
ABOUT JAMESHARRISON O.
A solution-focused Salesforce administrator, specialized in CRM, Service cloud and dashboard customization, Agile project management methodology and scrum framework, passionate about process automation, collaborative UI, business analysis process implementation, with over ten years of cross industry collaboration, practical project planning and execution.
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