James Hankin

Service Delivery Manager- Legal and Chambers @Ekco

Warrington, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2025 — Present

Service Delivery Manager- Legal and Chambers @Ekco

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London, GB

Lead Service Delivery Manager for the Legal and Chambers business unit.

EDUCATION

2012 — 2015

University of Chester

Bachelor of Arts (BA), Business Management and Entrepreneurship

2010 — 2012

Coleg Llandrillo Cymru

Bachelor of Technology (BTech), Music Technology

N/A

Ysgol John Bright's

GCSE'S

SKILLS

MarketingManagementPhotoshopMicrosoft OfficeLogic ProSound MixingComputersMusic ProductionMusiciansGolfFisheriesCookingChefMicrosoft ProjectMicrosoft ExcelMicrosoft PowerpointManaging PeopleSwot AnalysisRisk AssessmentRisk ManagementIssue ManagementFinance for ManagersCost ReportingProject ManagementLeadershipMidiPest AnalysisMac OsWindowsFinal Cut ProPublic SpeakingCustomer ServiceMusicEvent ManagementPowerpointEntrepreneurshipTeamwork

ABOUT JAMES HANKIN

Experienced IT professional, with over 10 years experience in Customer Success, Account Management and Management. Graduating in 2015 in Business Management, I have a vast array of skills and have experience engaging with C-Suite stakeholders. Experience includes managing a sales team, Customer Success, Service Management and Account Management in the IT services industry.

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