James R. Hancock
Senior Director Business Development @Canadian Black Book
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WORK HISTORY
Senior Director Business Development @Canadian Black Book
Toronto, ON, CA
EDUCATION
Niagara College
ON; Business Administration Diploma, Business Administration; Accounting Theory and Practice
SKILLS
ABOUT JAMES R. HANCOCK
Innovative sales strategist with 16+ years of experience in developing and implementing sales strategies that drive revenue growth and customer engagement in the automotive industry. Adept at crafting targeted go-to-market strategies and omni-channel sales journeys that enhance customer satisfaction and loyalty. Proven ability to analyze market trends and adjust sales tactics to meet evolving customer needs and maximize profitability. Highly skilled in training and leading sales teams to deliver outstanding customer experiences and achieve organizational sales goals.I bring a deep understanding of the Canadian and US automotive markets (speaking regularly in the media) and can be relied on to manage product planning, inventory, market intelligence, and incentive programs.Among my career accomplishments include:• Launched Multiple Brands in Canada: Established and introduced two electric vehicle brands to the Canadian market.• Leading Canada-wide operational, branding and marketing strategies to drive business growth for the world’s most well-known car manufacturers at Canada’s longest-running automotive consulting company. • Playing key role in turning around Mercedes-Benz US division’s $20B remarketing business by restructuring the remarketing strategy to keep more vehicles in the Mercedes network.
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