James Guzzo
Helping brands seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world
- Role
- Enterprise Client Success Manager at Yext
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About James Guzzo
Excellent account-management skills in a cross-culture environment both internally and externally; Ability to analyze complex situations and develop a suitable solution for solving it
Experience
Enterprise Client Success Manager
Apr 2025 — Present · New York, NY, US
I partner with clients in order to understand their priorities and pain points, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction.
Education
Shenzhen University
Mandarin
2013 — 2013
The Ohio State University Fisher College of Business
BSBA, Marketing and Logistics
2007 — 2011
Skills
- Crm
- Supply Chain
- Sourcing
- Business Development
- Chinese
- Auditing
- Time Management
- Quality Assurance
- Global Sourcing
- New Business Development
- Access
- Management
- Team Building
- Product Inspections
- Marketing
- Quality Control
- Microsoft Office
- Sales
- Manufacturing
- Product Management
- Social Compliance Auditing
- Customer Service
- Account Management
- Process Improvement
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