James Gibbons
Learning Designer @Gwasanaethau Cyhoeddus Digidol Cymru Digital Public Services Wales Dpsw
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WORK HISTORY
Learning Designer @Gwasanaethau Cyhoeddus Digidol Cymru Digital Public Services Wales Dpsw
Wales, GB
Designing and delivering training programs to support digital transformation within Welsh public sector organisations.• Creating and facilitating training on Digital, Agile, and User-Centred Design disciplines, ensuring content is practical and applicable to real-world scenarios.• Leading the development of training products.• Coaching individuals and teams, assisting them in embedding iterative development practices into their workflows.• Investigating the impact of Artificial Intelligence on the public sector and incorporate relevant insights into training materials.
EDUCATION
Prifysgol Cymru Y Drindod Dewi Sant / University of Wales Trinity Saint David
PGCE, (Secondary) Geography
Cardiff University / Prifysgol Caerdydd
Master of Education - MEd, Educational Practice
University of South Wales
Bachelor of Arts - BA, Human Geography
ABOUT JAMES GIBBONS
I am a Learning Designer, dedicated to supporting Welsh public sector organisations in their digital transformation journeys. With a focus on practical application, I design and deliver training in Digital, Agile and User-Centred Design disciplines, ensuring teams can effectively implement these approaches in real-world scenarios.As a Certified Scrum Product Owner and Agile Coach, I oversee the development of our training products. I believe that while training lays the foundation for new skills, ongoing coaching is essential to refine and adapt these skills to specific organisational contexts.Passionate about the evolving role of AI, I explore how emerging technologies can be harnessed to enhance service delivery. Key areas of expertise:• Digital transformation• Agile• User centred design• Training development and delivery • Coaching and mentoring • Artificial Intelligence in the public sectorI am committed to providing practical, accessible guidance that balances best practices with the unique challenges faced by public sector teams. Let’s collaborate to build better public services for Wales.
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