James Dowds

Digital Fx Product Leader (Hsbc & m & s Bank) @HSBC

Carlisle, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Digital Fx Product Leader (Hsbc & m & s Bank) @HSBC

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Birmingham, GB

Multi currency digital fx payment and spend solutions. HSBC UK & Marks & Spencer Bank.

EDUCATION

2013 — 2014

City & Guilds

Level 3 Diploma - Providing Financial Services

2000 — 2002

Caldew Sixth Form

A Levels

2019 — 2019

Cardiff University / Prifysgol Caerdydd

Lean Practitioner 1B , Project Management

N/A

Scrum Alliance

Certified Scrum Product Owner , Agile transformation

1995 — 2000

Ullswater Community College

11 GCSE’s

SKILLS

ManagementFinanceCall CentersWealth ManagementChange ManagementCustomer Value PropositionNegotiationBusiness Relationship ManagementTeam LeadershipFinancial RiskInsuranceCoachingBusiness StrategyPerformance ManagementFinancial ServicesBankingRisk ManagementTeam ManagementCredit RiskRetail BankingCustomer ServiceCustomer SatisfactionTrainingNew Business DevelopmentPortfolio ManagementLoansSalesRelationship ManagementCreditMortgage LendingStrategy

ABOUT JAMES DOWDS

A dynamic, ethical, and creative leader managing HSBC UK’s Mass Affluent propositions. Recent experience focused on the redesign and launch of two propositions to market, HSBC Premier and HSBC International.Designed, developed, and implemented HSBC’s first cross-continent digital account opening products (UK, USA, Hong Kong and China).

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James Dowds — Digital Fx Product Leader (Hsbc & m & s Bank) at HSBC in Carlisle, GB | Unifers