James Davis
Advanced Insurance & Risk Management Analyst @Light & Wonder
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WORK HISTORY
Advanced Insurance & Risk Management Analyst @Light & Wonder
Columbus, OH, US
As a key member of the Risk Management team, I serve as a liaison between internal stakeholders and external partners—including insurers, brokers, and consultants—to support the daily administration and strategic coordination of the company’s global corporate insurance program. My role spans cross-functional collaboration, claims and policy management, data analytics, and compliance oversight across all lines of insurance coverage.Key Responsibilities: Coordinate and manage the issuance and tracking of global certificates of insurance. Support the administration of insurance claims and liaise with legal counsel on insurer-defended matters. Gather and analyze underwriting data across business units and international operations for policy placement and renewals. Implement a new RIMS system, which leads to maintaining and analyzing data within Risk Management Information Systems (RMIS), delivering insights on loss trends, reserve development, and claims metrics. Support insurer inspections and collaborate with domestic and global teams on implementing recommendations. Conduct risk reviews of leases, contracts, and RFPs to assess and ensure appropriate contractual risk transfer. Prepare and distribute internal reports to Accounting and other departments for visibility into insurance-related data and trends. Engage in ad hoc projects to drive continuous improvement in risk governance and operational resilience.
EDUCATION
Ashland University
Bachelor of Science in Business Administration (BSBA), Major in Finance, Minor in Marketing
ABOUT JAMES DAVIS
As a results-oriented leader and coach, I have a history of success elevating claims adjustment and risk management by inspiring top-performing teams that generate high claims satisfaction. My reputation of always being available to help out as a personable, hardworking, trustworthy mentor who leads by example is well deserved. Throughout my career I have energized teams to achieve lofty goals where in a formal leadership role or as a peer mentor.A few of my most notable achievements: Reducing claims backlog 50% in 2 weeks; improving team claims denial rate in one year; increasing audit scores from 91% to 96% while enriching relationships with a Fortune 500 client. Energizing and inspiring teams for 5+ years as team leader for a Fortune company; elevated performance via recruiting, training, coaching and mentoring in a rapidly evolving, fast-paced environment.Strengths: Team Leadership – Insurance Risk Management – General Liability Insurance – Insurable Risk Management – AIC-M – Property & Casualty Insurance (P&C) – Mentoring & Coaching – Motivating Teams – Bodily Injury Insurance – Auto Insurance – Claims Management – Claim Handling Processes – AIC – Claims Best Practices - Multi-Jurisdictional General Liability Claims – Insurance Adjuster Claims Satisfaction – Claims Reporting – Renewal Information – Deductible Accruals – Risk Remediation – Risk Exposure– First & Third Party Claims – Presentations – Communications – Time Management – Problem Solving – Customer Service – Claims Investigation – Processing Claims – Escalation Protocols – Carrier/TPA Management – Division Management – Employee Management – Workflow – Hiring – Multitasking – Accountability – TrainingQualifications: Licensed Claims Adjuster – State of Texas & Nationwide | AIC-M – Certified Associate in Claims – Management expected 2021 | AIC – Certified Associate in Claims 2020 Technology: Guidewire ClaimCenter and Microsoft Office Suite (Excel, Outlook, PowerPoint & Word)
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