James O Sullivan
Data Product Manager @Capgemini
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WORK HISTORY
Data Product Manager @Capgemini
Business Analysis, Scrum Master & Agile Coach for a team of 13 people.\\\\n\\\\nAchievements:\\\\nLed vision and design workshops.\\\\nDeveloped the Product Roadmap.\\\\nSold extension of 2 roles in addition to original requirements.\\\\nChaired a CI/CD working group of 13 people covering 4 streams to encourage adoption of CI/CD best practices.\\\\n\\\\nOct 2018 - July 2021: Social Listening AI Analytics & Dashboarding for a Global Consumer Goods Company\\\\n\\\\nBusiness Analysis, Scrum Master & Agile Coach for a team of 9 people.\\\\n\\\\nA multi award winning project delivering focused insights using AI / NLP analysis. This was the first time data from three separate sources was analysed and surfaced through a near-live PowerBI dashboard to thousands of users across 56 markets.\\\\n\\\\nTo date the tool has led to over actions globally, some leading to multi million pound savings or revenue generation.\\\\n\\\\nThis was frequently used by the company for internal and external award submissions and the Chief Quality Officer highlighted it in a live annual presentation to investors and journalists globally as evidence of market leading innovation.\\\\n\\\\nKey Achievements:\\\\nLed a User Research stream to evaluate the adoption levels of markets.\\\\nConducted development in Excel, PowerBi, and PowerApps as well as data analysis in Dataiku.\\\\nLed the industrialisation of ongoing processes, reducing the time required from multiple weeks per month to under an hour.\\\\nDesigned a self-serve learning model including 20+ training videos and a comprehensive 70+ page playbook.\\\\nPrepared award submissions, with it winning or being nominated for five different internal and external awards in Q4 2020 / Q1 2021.\\\\nDesigned and implemented Standard Operating Processes for users to request new Markets, Brands, and Languages.\\\\n\\\\nProject Awards:\\\\nAwarded ‘Most Impactful Project’ 2020, an internal award across all data projects in the company.\\\\nWinner of the i-com ‘Data Creativity’ award 2020\\\\nFinalist for the ‘New Consumer Insights’ MRS Award 2020\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
BCS, The Chartered Institute for IT
Diploma in Business Analysis
Royal Holloway, University of London
Master's Degree, Literatures of Modernity
NN/g
Becoming a UX Strategist
Scrum.org
Professional Scrum Master
Product HQ
Certified Data Product Manager
NN/g
Design Tradeoffs and UX Decision-Making
Scaledagile.com
SAFe 5.1 Product Owner / Product Manger
Scrum.org
Professional Scrum Product Owner
University College Dublin
B.A Honours, English & Mathematical Physics
Dataquest.io
Data Scientist in Python, Data Science
SKILLS
ABOUT JAMES O SULLIVAN
A Business Analyst, Scrum Master and Product Owner focused on building and deploying…
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