James Fox
Advise businesses on how to thrive leveraging solutions for voice, collaboration, data and SDWAN.
- Role
- Major Account Executive at Momentum
- Location
- Brunswick, OH, US
- LinkedIn followers
- 500 followers
About James Fox
Business-to-Business sales professional with a background in determining the best telecommunications solutions for the customer. The aim is always to provide the customer with a tailored solution that achieves their specific business objectives and solves their unique problems.To know the customer, their industry and the telecommunications options available are the keys to creating a tailored solution. Rather than asking guiding questions, ask all the questions. Determine all the issues out in front of the customer and then figure out how they can clear these issues using the latest in voice, video, collaboration and data technologies. In some cases, this involves asking non-technical questions and determining business outcomes and strategies, then relating the technology back in such a way to accommodate these situations. Often this approach involves teaching your customer about your industry, their industry or both. When exercised successfully, everyone wins. The customer achieves savings, better process and/or increased productivity. The representative gains a new customers and a valuable relationship. Let\'s discuss further to see if we can make a difference in your business.
Experience
Major Account Executive
Aug 2019 — Present · Cleveland/Akron, OH, US
Momentum Telecom empowers human connections through developing, streamlining and integrating network, cloud voice and cloud-based applications in order to enable others to thrive. An industry leader in customer experience, Momentum Telecom uses superior technology, a geo-redundant network and solutions for voice, collaboration and SDWAN that empower businesses to communicate better, faster and more efficiently.
Education
Loyola University Chicago
B.S., Biology
2001 — 2005
Skills
- Sip Trunking
- Cloud Computing
- Ucaas, Hosted Call Center
- Hosted Voip
- Telecommunications
- Ethernet
- Hosted Microsoft Exchange
- Voip
- Mpls
- Disaster Recovery
- Account Management
- Training
- Strategic IT Planning
- Unified Communications
- Long Distance
- Consultative Selling
- Managed Services
- Lan/Wan
- Wan
- Fiber
- Audio Conferencing
- Virtualization
- Long-Term Customer Relationships
- Telecom Expense Management
- Saas
- Colocation
- Web Conferencing
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