James Cuttle
Client Success Manager | Customer Retention, B2B, SAAS l Navy Veteran
- Role
- Customer Success Manager at Supplier.io
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About James Cuttle
Experienced Customer Success Manager with a demonstrated history of working in the…
Experience
Customer Success Manager
Apr 2024 — Present · Atlanta, GA, US
Manage a client portfolio of 56 accounts valued at $2.5 million in annual recurring revenue.• Recommend client growth strategies through data, technology, and key business drivers.• Identify upsell opportunities and manage the full client contract lifecycle to include renewals.• Act as liaison between clients and internal technology and project teams.• Align with customer on what problems we are working to solve, identifying goals/KPI’s to drive value and customer satisfaction.
Education
Saint Leo University
Bachelor's degree
Skills
- Lead Generation
- Team Building
- New Business Development
- Recruiting
- Healthcare Industry
- Contract Negotiation
- Selling
- Healthcare
- Business Development
- Sales
- Leadership
- Hospitals
- Cold Calling
- Account Management
- Saas
- Building Relationships
- Solution Selling
- Salesforce.com
- Government Contracting
- Sales Process
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