James Clerke

Operations & Delivery Director @D2i Systems Ltd

Liverpool, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2018 — Present

Operations & Delivery Director @D2i Systems Ltd

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EDUCATION

1994 — 1997

The University of Salford

BA Hons, Hospitality Management

SKILLS

B2bCustomer RelationsKey Account ManagementBusiness DevelopmentNegotiationContract NegotiationEmail MarketingTeam ManagementBusiness-to-Business (B2b)Customer Relationship Management (Crm)Business TransformationAccount ManagementMarketing StrategyCustomer SatisfactionNew Business DevelopmentSales ManagementMarketing CommunicationsConsultative Selling

ABOUT JAMES CLERKE

An accomplished and results-oriented leader with substantial experience directing the following teams: software development, technical support, account management and project management. Demonstrated success reducing operating costs by improving the software delivery process. Skilled at improving project revenues and ensuring complete customer satisfaction through the development of innovative delivery strategies. Strong leadership and management skills with a track record of leading and motivating staff, whilst driving improved business performance. Articulate communicator with excellent interpersonal skills; ability to build robust working relationships with relevant people within the business at all levels.

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