James Bailey
Content Manager 1 @Zwift
Sheffield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Content Manager 1 @Zwift
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EDUCATION
1993 — 1998
Berkhamsted Collegiate School
A-Level, Geography, Mathematics, French
SKILLS
Project PlanningCorporate CommunicationsBroadbandSalesCustomer RetentionCustomer ServiceTeam ManagementChange ManagementBusiness Process ImprovementCustomer ExperienceTelecommunicationsManagementCall CenterAnalysisProject DeliveryPerformance ManagementCrmTechnical SupportCommunicationCustomer SatisfactionData AnalysisContact CentersCommunication SkillsCall CentersTeam LeadershipProcess Improvement
ABOUT JAMES BAILEY
I am a highly analytical individual, well experienced in complaint handling and team management within a heavily regulated industry. I have a track record in ensuring that both I and my teams deliver in a fast paced target driven environment. I am an outstanding team player but equally capable of working independently. I am an excellent written and spoken communicator with a reputation for excellence within customer relations and complaint resolution.
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