James Cheeks
Sr Customer Success Account Manager at Microsoft, Health and Life Sciences
- Role
- Sr Customer Success Account Manager at Microsoft
- Location
- Clinton, MD, US
- LinkedIn followers
- 500 followers
About James Cheeks
20+ years of experience managing & leading technical environments across customers. Supported & led change management initiatives to increase adoption. Developed new processes to support technical change in customer environments. Drive best practices and standardization of corporate policies across the enterprise. Actively participate in professional and technical knowledge share with customers & team members. Successfully complete projects on time and within budgetary constraints. Leverage positive environmental attitude and verbal/written communication skills to achieve successful results.
Experience
Sr Customer Success Account Manager
May 2021 — Present
Education
Strayer University
Associate's degree, Computer Systems Networking and Telecommunications
1998 — 2000
The Duke Ellington School of Arts
Diploma, Music
1988 — 1991
The George Washington University
Bachelor of Arts (BA), Music
1991 — 1996
Skills
- IT Strategy
- Virtualization
- Enterprise Architecture
- Dns
- Integration
- Vmware Infrastructure
- Group Policy
- Data Center
- Vsphere
- High Availability
- Windows Xp
- Cisco Technologies
- Iis
- Windows
- Infrastructure
- Troubleshooting
- Vmware
- Disaster Recovery
- Vmware Esx
- Servers
- Itil
- Sharepoint
- Active Directory
- Xp
- Windows Server
- Microsoft Exchange
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