Jim Callandriello
Customer Support Lead @Rally
New York, NY, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Apr 2025 — Present
Customer Support Lead @Rally
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The Research Ops Platform - Talk to your users at scale
EDUCATION
N/A
Ramapo College of New Jersey
Bachelor of Science - BS, Computer Science
ABOUT JIM CALLANDRIELLO
Self-motivated and customer-driven professional with 8+ years of experience in SaaS customer support, team management, software development, and quality assurance in both a fast-paced startup environment and enterprise company. Strong analytical, problem solving, critical thinking, organizational, and written/verbal communication skills.
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