James Butts

Role
Senior Director, Technical Support and Customer Success at Progress Software
Location
Atlanta, GA, US
LinkedIn followers
500 followers

About James Butts

Accomplished global technical support/CX leader with 20+ years of experience scaling…

Experience

  1. Senior Director, Technical Support and Customer Success

    Progress Software

    Oct 2020 — Present

Skills

  • Process Improvement
  • Linux
  • Project Management
  • Technical Support
  • Bowling
  • Storage
  • Distributed Systems
  • Network-Attached Storage (Nas)
  • Pmo
  • Sql
  • Cloud Computing
  • Program Management
  • Internet Protocol Suite (Tcp/Ip)
  • Functional Specifications
  • Business Analysis
  • Team Leadership
  • Product Support
  • Tableau
  • Start-Up Operations
  • Vmware
  • Management
  • Software as a Service (Saas)
  • Bsd
  • Databases
  • Cisco Technologies
  • Tcp/Ip
  • Requirement Specifications
  • Cisco
  • Talent Management
  • Unix Shell Scripting
  • Data Center Design
  • Php
  • Data Center
  • Virtualization
  • Computer Hardware
  • Data Center Relocation
  • Start-Ups
  • IT Operations
  • Telemetry
  • Leadership

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James Butts — Senior Director, Technical Support and Customer Success at Progress Software in Atlanta, GA, US | Unifers