James Branch
Service Desk & Delivery Manager @Eastquayit
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WORK HISTORY
Service Desk & Delivery Manager @Eastquayit
North Shields, GB
I play a critical leadership role within EastQuay IT, ensuring the effective delivery of IT support services to clients. My responsibilities will blend technical oversight, people management, process improvement and of course, customer service. Key duties include:Team LeadershipService DeliveryContinual ImprovementProcess and Quality ManagementClient and Stakeholder CommunicationTool & System Administration Reporting & Metrics
EDUCATION
South Tyneside College
Bachelor of Technology
SKILLS
ABOUT JAMES BRANCH
With more than two decades of experience within the I.T. sector, I\'m an experienced…
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