James Branch

Service Desk & Delivery Manager @Eastquayit

Newcastle Upon Tyne, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

May 2025 — Present

Service Desk & Delivery Manager @Eastquayit

View department →

North Shields, GB

I play a critical leadership role within EastQuay IT, ensuring the effective delivery of IT support services to clients. My responsibilities will blend technical oversight, people management, process improvement and of course, customer service. Key duties include:Team LeadershipService DeliveryContinual ImprovementProcess and Quality ManagementClient and Stakeholder CommunicationTool & System Administration Reporting & Metrics

EDUCATION

1995 — 1999

South Tyneside College

Bachelor of Technology

SKILLS

McafeeWindows ServerNetwork AdministrationVirtualizationHyper-VBlackberry Enterprise ServerFirewallsAntivirusActive DirectoryVmwareWindows 7Microsoft ExchangeVmware EsxMicrosoft TechnologiesServersSharepointItilBackup ExecVmware InfrastructureGroup PolicyClusterDell Poweredge ServersVsphereCrmData CenterInfrastructureMicrosoft Sql ServerPowershellSystem AdministrationSystem DeploymentTechnical SupportTroubleshootingXmlXpHelp Desk SupportNetworkingLaptopsVoipWindows Xp

ABOUT JAMES BRANCH

With more than two decades of experience within the I.T. sector, I\'m an experienced…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

James Branch — Service Desk & Delivery Manager at Eastquayit in Newcastle Upon Tyne, GB | Unifers