James Elkins
Customer Success Builder | Customer Engagement & Retention | Operational Excellence & Team Building | Revenue & Market Growth
- Role
- Director of Customer Success at Salunda
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About James Elkins
Customer Success Leadership | Post-Sales Revenue Growth | Technology Customizations |…
Experience
Director of Customer Success
Mar 2023 — Present · Houston, TX, US
Oversee all post-sales and aftermarket efforts for support, field operations, renewals, training, education, and consultation. Customer Engagement & Retention StrategiesProduct Development & Recurring Revenue GenerationCustomer Success Operations & Team BuildingNetworked monitoring solutions for harsh environments- Crew Hawk® tracks the location of personnel and equipment to provide real-time zone monitoring, reducing the risk of incidents. Crew Hawk can be integrated with OEM control systems to drive automatic anti-collision functionality and interlocks, or alternatively operated as a standalone monitoring system with audible and visual alarms- Latch Hawk® is a fingerboard latch monitoring solution. It protects your crew and assets from dropped pipe and ghost pipe incidents. The system provides a direct measurement that confirms fingerboard latch status in real-time.
Education
Pilot Institute
Part 107 Remote Pilot
Delta State University
Bachelor of Commercial Aviation
Skills
- Microsoft Excel
- Microsoft Powerpoint
- Oilfield
- Oil & Gas Industry
- Gas
- Microsoft Office
- Energy Industry
- Customer Service
- Energy
- Petroleum
- Operations Management
- Project Management
- Management
- Training
- Onshore
- Leadership
- Microsoft Word
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