James Beasley
Shopify Solutions Specialist @IDHL
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WORK HISTORY
Shopify Solutions Specialist @IDHL
GB
Leveraging my expertise in Shopify eCommerce to guide and advise clients, and the internal agency team on platform capabilities, features, and best practices.• Market setup and support, assisting with initial market configurations and ongoing marketplace support and ensuring smooth setup for new store regions or channels.• Shipping setup and support - configure and maintain shipping settings within Shopify and troubleshoot and resolve shipping-related configuration issues.• Shopify URL and SEO collaboration, understanding Shopify’s URL structure to effectively work with SEO and paid marketing agencies and provide technical insights.• Data Import Support- sharing sample data files in the required format with clients, reviewing populated client data files for structural accuracy before import and coordinating with clients to ensure correct data formatting and mapping.• App Management and consultancy, installing Shopify apps as agreed, ensuring ownership and billing are managed correctly by clients.• Join consultation calls with third parties and app providers to gather requirements and communicate actionable items to developers.• Troubleshooting app-related issues and determine whether they are Shopify-native or third-party related.• Delivering high levels of customer service, managing client requirements, and fostering long-term relationships, specifically in the context of Shopify implementations and ongoing support.• Identifying new opportunities for clients to secure their ongoing success, supporting the companies account management team in contributing to overall revenue growth in the agency.• Overseeing administrative tasks related to Shopify projects, ensuring efficient operation and adherence to best practices in eCommerce development.• Providing support for Shopify-related content, training, and installation/configuration of third-party apps, ensuring clients and the internal team are well-equipped to manage and enhance their Shopify stores.
SKILLS
ABOUT JAMES BEASLEY
A digital industry expert with adapt technical knowledge and agency/consultancy delivery experience.With 10+ years of project management experience in the agency sector, primarily focusing on web development and eCommerce, I\'ve gained exposure to a number of different areas in the digital industry. This has given me an extensive skill set that can be applied to a variety of roles, as well as great technical knowledge around development and testing.I have built up relationships with a number of clients across a wide range of industries from SMEs to large, blue chip companies. For example, I\'ve had the pleasure of working with Krispy Kreme Doughnuts, Skipton Building Society, Willmott Dixon, Britvic Softdrinks, LVMH Group, Victoria Beckham Fashion, The Post Office Group, Home Retail Group, and Howdens to name a few. I’ve worked on long-term digital strategies and a variety of projects, greatly differing in size and scale. Additionally, I have experience delivering projects using Magento, Shopify, and Wordpress as well as on bespoke.Net and PHP systems.I\'d like to thank you for your interest. Please enjoy browsing the rest of my profile and if you have any questions, feel free to get in touch with me.
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