James Bannen
Retention Specialist at Ambetter
- Role
- Retention Specialist at Centene Corporation
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About James Bannen
Results driven healthcare member services and sales professional with demonstrated success in business acquisition, account management, and revenue growth. 15+ years helping healthcare organizations connect with consumers. Passionate about consumer access to medical data and client return on investment metrics associated with SaaS software. Consistently achieves performance goals by building relationships that drive sales with peers, leadership, and customers.
Experience
Retention Specialist
Jun 2023 — Present
Contact existing Ambetter members to see how their insurance plans are working• Go through a needs analysis to make sure they are in the correct plan• Make 375 outbound calls each week• Exceeds KPI on a monthly basis• Part of a pilot team with Ambetter in developing the position
Education
University of Wisconsin-Madison
Bachelor's degree, Economics
DePaul University
Master of Science, Management of Public Service
DePaul Driehaus College of Business
Master of Business Administration, Marketing Management
Skills
- Customer Relationship Management (Crm)
- Strategy
- Healthcare Industry
- Communication
- Salesforce.com
- Product Management
- Hipaa
- Hospital Sales
- Ehr
- Sales
- Healthcare
- Business Development
- Process Improvement
- Marketing Strategy
- Healthcare Information Technology (Hit)
- Sales Management
- Revenue Cycle
- Management
- Team Building
- Healthcare Management
- Hospitals
- Leadership
- Marketing
- Working with Physicians
- Marketing Communications
- Strategic Planning
- Healthcare Information Technology
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