James Reid

Human Resources Manager @Erickson Senior Living

Ashburn, VA, US

Designated business partner for ten departments of varying operational needs and talents at a vibrant senior living community of over residents.• Advocate for employees and leaders to enhance workplace culture, resolve conflicts, and optimize the employee experience. • Applying comprehensive human resources knowledge to assist employees with leaves of absence, payroll, benefits and open enrollment, and employee relations.• Independently designing training programs tailored to departmental and organizational needs. • Managing payroll, auditing, and timekeeping for a community of 950 employees. • Leading New Employee Orientation and keeping the material current and relevant. • Partnering annually with residents and philanthropy manager to distribute upwards of in resident donations to hourly staff. • Created payroll processing procedures and trained team on best practices for successfully closing payroll without errors. • Championed the community’s timekeeping system transition from Kronos to UKG.• Revitalized and led the interdepartmental Values Team committee to promote employee engagement and company values, managing a budget of Developed an impactful peer-driven employee recognition program that has awarded hundreds of employees for their achievements. • Chosen to travel to sister community in Colorado on stretch assignment to lead projects and offer support during periods of transition or low staffing. • Managed nuanced COVID-19 healthcare pay during the pandemic, 20••••23.• Recipient of Superstar Award, May 2022 and October 2024• Nominee for Leader of the Year, 2023

Virginia Tech

Bachelor of Science - BS