James Hamilton
Regional Director Fttp (South) @Openreach
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WORK HISTORY
Regional Director Fttp (South) @Openreach
GB
Accountable for the delivery of regional fibre provision across the South, managing a workforce of engineers and contractors delivering connections per week. • Accountable for service performance, P&L management, and OPEX control within a regulated environment. • Achieved a 32% year-on-year output growth and improved order cycle time by 10%. • Fostered a strong safety culture, resulting in over a 10% reduction in lost time incidents (LTIs).
EDUCATION
The University of Manchester
B.Soc.Sc, Politics and International Relations
Hartismere & Debenham Sixth Form
GCSEs, English Language, English Literature, Mathematics, Science; Geography, History, Drama
Swansea Business School, Swansea Metropolitan University
Master of Business Administration (MBA), Business Administration and Management, General
SKILLS
ABOUT JAMES HAMILTON
I am a regulated infrastructure operations leader serving as Regional Director FTTP (South) at Openreach, with responsibility for direct labour engineers and extensive third-party partner networks delivering approximately customer connections per week. My focus is on operational excellence at scale - driving productivity, cost discipline, safety performance and service reliability with regulated environments. Over recent years I had led large scale integration and transformation programmes delivering:32% year on year growth in regional output8.6m annualised cost savings through operational innovation3.9m+ annualised transformation benefitsDouble-digit reductions in lost time injuries while improving safety cultureI have experience leading complex organisational change, integrating significant workforce transfers, optimising partner performance and influencing at Managing Director and CEO level. As fibre infrastructure programmes mature and regulated sectors continue to invest heavily in capital deployment, I am particularly interested in broader operational and transformational leadership opportunities across telecoms infrastructure and regulated utilities. I am always open to conversations about operational scale, infrastructure transformation and leadership in regulated environments.
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