James Britt

About James Britt

Commercial Operations Leader focused on driving key strategic areas of Commercial…

Experience

1. Director of Sales Operations

   Adaptive Biotechnologies Corp.

   Aug 2015 — Present

   Field Sales Technology • Business and system solution owner in developing and maintaining SalesForce.com and Veeva CRM solutions to support the Commercial Diagnostics field teams • Lead the development, implementation, and continuous improvement of Commercial Operation’s data management capabilities: data acquisition, stewardship, validation, MDM, 3rd party claims data, and data integration of internal and external datasets • Build, Maintain and Facilitate Sales Technology Trainings for all commercial field personnel Sales Data/Analytics/Reporting Strategy • Implement effective customer targeting strategies to support ongoing promotional efforts for Dx Hematology/Oncology field sales reps Incentive Compensation Management • Own end-to-end process of companywide IC plan design, administration, and performance reporting for all commercial IC participants • Develop performance metrics against quota and/or specified MBOs, including support of plan approvals, commission calculations, payout analytics and process • Source, implement, and administer IC management software to support all Adaptive’s Fields Sales IC plans Targeting, Sales Force Sizing, Deployment & Support • Use commercial 3rd party data sources to update and report on customer targeting initiatives • Lead sales force sizing exercises, quarterly territory alignments, customer segmentation, and targeting methodology • Provide analysis for sales territory design and sales/geography coverage along with resource planning/budget Commercial Operations Team Leadership • Delegate and support cross functional tactical initiatives to team members and ensure high quality and on-time results. • Support the development of team members through feedback loops and weekly 1-1’s and quarterly goals reviews • Track and calibrate Resource management to ensure accurate and efficient use of contracting/FTE resources

Education

• University of Washington

  Bachelor of Business Administration (B.B.A.), Business Management, Finance, Marketing

Skills

• Management Consulting
• Business Planning
• Software as a Service (Saas)
• Sales Operations
• Start-Ups
• Entrepreneurship
• Global Operations
• Leadership
• Global Management
• Crm
• Entrepreneur
• Product Management
• Global Business Development
• Market Research
• Sales
• Business Development
• Event Management
• Saas
• Salesforce.com
• Financial Analysis
• Management
• Project Management
• Intrapreneurship
• Cross-Functional Team Leadership
• Program Management
• Customer Relationship Management (Crm)
• Enterprise Software
• Strategic Partnerships