James Wright
TECH ED AND SOLUTIONS
- Role
- Information Technology Application Specialist at Champaign County
- Location
- Champaign, IL, US
- LinkedIn followers
- 500 followers
About James Wright
Experienced leader with a demonstrated history of working in retail and the…
Experience
Information Technology Application Specialist
Mar 2022 — Present · Champaign County, IL, US
Provide technical support for vendor-based software solutions (financial management, HR, court, justice)- Troubleshoot and resolve application issues, escalating advanced problems when necessary- Deliver end-user training and create documentation outlining procedures and best practices- Install and configure applications, manage user accounts, and assist with password resets- Evaluate vendor roadmaps and emerging technologies to recommend improvements- Conduct workflow analysis and deliver targeted training to improve efficiency and adoption.
Education
Strayer University
Master of Business Administration - MBA
2017 — 2020
Tougaloo College
Bachelor's degree
1997 — 2001
Eastern Illinois University
Bachelor's degree
2011 — 2012
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