James Williamson

Chief Information Officer @St. John Ambulance Canada Ambulance Saint-Jean

Ottawa, ON, CA

20••••22 (Director), 20••••26 (CIO)SJA is a federated national charity composed of 11 incorporated entities, 100 branches, 500 staff, instructors, and volunteers.Senior leadership team member reporting directly to the CEO.• Led consolidation of fragmented federated systems into a unified national platform.• Led enterprise-wide cloud and platform transformation improving scalability, cybersecurity resilience, and national operating cohesion.• Directed successful ransomware recovery with zero data loss prior to enterprise cloud migration.• Accountable for $1.5M+ annual operating budget and $200K–$500K capital portfolio.• Reduced recurring operating costs by $100K+ annually through contract restructuring and vendor optimization.• Presented modernization roadmap, cybersecurity risk posture, and capital planning strategy to 11 Council CEOs and governance bodies.• Assumed executive oversight of Sales & Marketing (1 year) and Chief Learning Officer portfolios (4 months), leading 30+ additional staff during leadership transitions.• Integrated core revenue, training, finance, and data platforms into a unified national operating model across 11 entities.• Built high-performing, psychologically safe teams with strong retention and cross-departmental talent mobility.Executive Impact: Stabilized enterprise risk, unified federated infrastructure, strengthened financial discipline, and positioned organization for scalable national growth.