James Wester
Director of Benefit Operations
- Role
- Director at Carelonrx
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About James Wester
10 + years experience in the Pharmaceutical Benefits (PBM) industry- Sr. Business Consultant in pharmacy Operations at Anthem- Senior Manager in the Client Benefit Administration- Client Benefit Manager in the Client Benefit Administration- Senior Benefit Analyst in the Client Benefit Administration- Benefit analysis in the Client Benefit Administration- Held multiple positions within a PBM contact center- Advocate, Sr. Advocate, & Interim Supervisor6+ years supervisor experience-Managed a Benefit Operations team servicing Express Scripts largest client-Managed 2 successful teams in Express Scripts contact center setting.
Experience
Director
Jan 2023 — Present
Skills
- Leadership
- Employee Benefits
- Medicare Part D
- Hipaa
- Management
- Medicare
- Pharmacy Benefit Management
- Microsoft Office
- Benefits Administration
- Health Insurance
- Managed Care
- Healthcare
- Call Centers
- Business Process Improvement
- Call Center
- Quality Assurance
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