James West

About James West

A strategic digital and technology leader known for vision, inspirational talent…

Experience

1. Sr Director - Enterprise Architecture

   CVS Health

   Nov 2019 — Present · Hartford, CT, US

   Job Role – Lead and develop Retail Architecture team, manage responsibilities and work items, build and foster relationships with business, IT and across the organization including Access Management, Cyber Security, HR and Cloud.• Lead large programs, setting technical and strategic direction for the CVSH Retail Division• Through demonstrated value and stringent hiring practices built out the Retail EA team and process growing from 3 employee’s to 26.• Expanded work and relationships in multiple area including Security, Digital, Kidney Care, AHM, Clinical and internally withing TAI• Focused on staff development, retention and team synergy.(in 2.5 years only lost 2 FTE’s)• Partners with and influences senior business and IT delivery areas to implement technology strategies. • Directs the resolution of highly complex business and technical problems• Anticipates and proactively responds to future customer, industry and information technology trends. • Assists senior management in developing and communicating Office of the CTO products, services and strategies throughout the organization. • Manages multiple concurrent projects and assigns the appropriate mix of resources to projects. • Anticipates future resource demand and ensures resource availability in alignment with budget objectives. • Fosters and engages in teamwork across the Office of the CTO and with business and IT delivery teams.• Achieves customer satisfaction, cost, expense and other critical Office of the CTO performance metrics.

Education

• Manchester Community College

  Associate's degree, Business Administration and Management, General