James Webb

About James Webb

I\'m a customer success and HR leader with over 12 years of experience in B2B SaaS and HR tech solutions, driven by a passion for creating environments where people feel heard and supported. I’ve honed my skills in talent sourcing, HRIS management, and employee relations, consistently streamlining processes to cut deployment times by 30% and boost adoption rates by 40%.In my career, I’ve focused on making the employee experience seamless and positive. I\'ve increased employee retention by 30% through innovative virtual team-building activities and reduced onboarding time by 40%, resulting in quicker and more satisfying integration for new hires. My work advancing diversity and inclusion saw a 35% cut in time-to-fill while enhancing candidate quality. I thrive on turning complex challenges into straightforward, user-friendly solutions. Whether improving team communication or resolving workplace conflicts, my goal is to find practical solutions that work for everyone. By building centralized resources, I’ve increased HR efficiency by 20%, ensuring employees have quick access to the information they need.At the heart of my approach is the belief that when people have the right tools and support, the entire organization benefits. I’m eager to bring this mindset into a strategic leadership role, where I can continue to drive growth and innovation.

Experience

1. Recruiter

   SourceOwls

   May 2023 — Present

Education

• North Carolina Agricultural and Technical State University

  Bachelor of Arts, Liberal Studies

  2010 — 2012

• Forsyth Technical Community College

  Associate of Arts and Sciences (AAS), Liberal Arts and Sciences, General Studies and Humanities

  2006 — 2008