James Warren
Helping leaders measure what really matters in employee and customer experiences, so they can strengthen culture, improve brand relevance, and increase impact.
- Role
- Founder and CEO at Share More Stories
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About James Warren
I am a human experience insights innovator (focused on EX and CX), a strategist, a community connector, and a writer. I empower people and brands to share their stories with the world. And I believe the stories we crave, the stories we learn the most from, and the stories we long to share come from a place of authenticity, courage and curiosity.For nearly 30 years, I’ve nurtured a passion for storytelling and entrepreneurship. Early on, I demonstrated a strong desire to tell stories, and during my time in Columbia University’s Creative Writing Program, I finally began writing in earnest. In 2005, I started exploring the space between publishing and technology with the Digital Book Project, an experiment in online novel writing. During the same time, I also led various CPG brand management and business development efforts at Altria Group, including a number of new brand and new product introductions. At Altria, I gained a wealth of experience in building brand and marketing platforms, leading sales and business development, and honing my communication and engagement skills. Through those experiences, I realized that I absolutely love the challenge of building businesses, brands and organizations.After a successful corporate marketing career, I took the plunge and started Share More Stories in the summer of 2014, finally uniting my passion for stories and my love of entrepreneurship. Share More Stories is a human experience research company, and through its AI-powered SEEQ Platform, focuses on helping companies understand employee experience and customer experience so they can improve them. I’m always looking for a good story to share.
Experience
Founder and CEO
Jun 2014 — Present · Richmond, VA, US
Share More Stories is a human experience research company that combines storytelling and AI to develop unique insights and implications for companies, brands and organizations.We help companies uncover the insights they need to improve human experiences, through technology-based research tools and services, facilitated workshops, and guided implementation. Our primary offering is the SEEQ Platform, an AI-Powered, Story-Based Human Experience Insights Platform. With SEEQ, we are democratizing research one story at a time, so you can create much better experiences one story at a time. Blending the authenticity of stories with the power of AI, SEEQ combines the best of qualitative and quantitative research methodologies. The results are more actionable insights and stronger connections, delivered through an experience that is trusted, iterative and scalable. SEEQ helps you make better strategic decisions so you can optimize branding, product development and marketing; enhance employee and customer engagement and inclusivity; and drive and promote social impact and purpose. The SEEQ Platform helps people share stories about their experiences that enable you to:1) Improve your value proposition2) Inform development and launch of new products3) Explore assumptions and hypotheses, and validate learnings4) Develop better understanding of your customers5) Develop more authentic and resonant messaging
Education
Columbia University
Creative Writing
Princeton University
Economics & Literature
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