James Victor

Senior Consultant - ITSM Lead

Role: Senior Consultant at Infosys
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About James Victor

ITIL & SIAM certified IT Service Management professional with 14+ years of experience…

Experience

Senior Consultant
Infosys
Jul 2024 — Present · Bengaluru, IN
IPC Consultant, Process Harmonization.

Education

Baldwin Methodist College
B.com
2006 — 2009
Annamalai University
Master of Business Administration (MBA)
2011 — 2013
Kendriya Vidyalaya
12
2004 — 2006

Skills

Service-Level Agreements (Sla)
Kpo
Microsoft Office
Process Excellence
Sla
Management
Soft Skills
Service Delivery
Offshoring
Call Center
Process Migration
Bpo
Transition Management
Business Process Outsourcing (Bpo)
Training

Contact information

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Work email
•••••@infosys.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Infosys

IT Services and IT Consulting · 10K employees · Founded 1981 · Infosys Limited, Bangalore, Karnataka, 560100, IN

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

infosys.com

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About James Victor

Experience

Senior Consultant

Education

Baldwin Methodist College

Annamalai University

Kendriya Vidyalaya

Skills

Find verified contacts for anyone on LinkedIn