James Vasanth Victor J

About James Vasanth Victor J

DevOps enthusiast learning Cloud and VMware—on a mission to reduce downtime and increase uptime

Experience

1. Contractor

   Northern Trust

   Nov 2025 — Present

   Part of the VMware Infrastructure Support Team for an enterprise client environment->Handled vRA and VMware Aria Operations (vROPs) tickets, assigning and routing issues to senior en gineers based on priority and impact->Created and managed virtual machines (VMs) using vSphere and vCenter as per standard build and security guidelines->Performed VM migrations (cold migration and live vMotion) to balance resources and avoid downtime.Monitored and administered ESXi hosts and vCenter, performing regular health checks and basic issue troubleshooting->Supported complete VM lifecycle activities – provisioning, CPU/RAM changes, snapshot handling, and VM decommissioning->Assisted in virtual networking tasks, including virtual switches, port groups, VLAN configuration, and NIC assignments->Supported network switch upgrades and VLAN extensions with network teams for new VM setups and migrations->Monitored CPU, memory, and disk utilization using VMware Aria Operations and shared reports/screenshots with senior teams->Coordinated with network and storage teams during VM provisioning, migration, and maintenance tasks->Followed ITIL processes for Incident, Change, and Request Management using ServiceNow.Ensured SLA adherence, proper ticket updates, and accurate activity documentation.

Education

• Sri Manakula Vinayagar Engineering College

  Master of Computer Applications - MCA

• St.Joseph College of Arts & Science College,Autonomous),Cuddalore- 607001

  Bachelor of Computer Science

  2019 — 2022