James Tully
Operational Programme Manager @Royal Mail
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WORK HISTORY
Operational Programme Manager @Royal Mail
London, GB
Key member of Regional leadership team, planning and managing successful deployment of all national and local change initiatives. Working closely with operational leaders to maintain focus on strategic priorities and ensure correct balance of change load. Accountable for the execution of operational investment plan within Region, creating environment of continuous hunger for change and enabling operational support to achieve this.Figurehead of transformation within the team, representing Regional Director and Operational leaders as single point of contact with project teams; driving activity and unlocking roadblocks to deliver benefits.Oct 2020 to Jan 2021: National Project Manager (interim)Appointed on an interim basis as Project Manager to lead operational deployment of solution to commence 7-day week delivery of Covid-19 home test kits across the UK as part of test and trace response to the pandemic. Worked in close collaboration with Deloitte, DHSC and senior business leaders in this role to define operational design, create strategies and project plan to rollout across the UK in line with organisational requirements, timelines and budget.Aug 2020 to Oct 2020: Operations Manager - Norfolk (interim)Temporarily promoted to Operations Manager, supporting business critical managerial restructure. Leading a team of 42 managers and 1100 staff and a £25m budget, maintaining high levels of performance on USO, finance and Q of S.
EDUCATION
Henley Business School
Executive MBA, Business Administration, Management and Operations
SKILLS
ABOUT JAMES TULLY
Expert in driving performance and business success by embedding change through delivery of business-critical programmes and cultural transformation. Offers a consistent track record in meeting or exceeding demanding organisational targets by executing robust business strategies that underpin performance and efficiency across multiple business areas through rapidly understanding business needs. A trusted and authentic people manager able to lead, mentor, develop and coach high-performing management teams and employees to drive achievement of KPIs, with a commitment to embedding a culture focused on trust and collaboration. Offers a unique blend of strategy planning and leadership skills gained through a successful 17-year career with Royal Mail and as a Non-Executive Director with a local social housing organisation. Recognised for success in enhancing processes, systems and structures in fast-moving and challenging environments by influencing and aligning cross-functional management teams.
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