James Thompson

Engineering Technician @Schneider Electric

Working in placements around the business until I finish my qualifications. So far I have worked in the following departments - Customer Care Centre - Completed placements in Tailored Care, Order Processing, Order Support, Customer Support, and Returns and Post-Sales Support. This placement required proficiency in SAP NetWeaver and bFO Lightning- Data Office - Worked on tracking solutions for Data Quality issues using Tableau and Excel, improved Data Consistency on SAP and external pricing database (Luckins). Worked on social media campaigns to advertise Data Office Solutions.Advanced Technical Support - Worked within the Distribution Team providing support on cases relating to our breakers, CTs, and EV Chargers.