James Thomas

Dedicated Mortgage Servicing Specialist

Role
Complaints Specialist at Fay Servicing, LLC
Location
Dallas, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About James Thomas

Experienced Mortgage Specialist with over 16 years of experience in the financial…

Experience

  1. Complaints Specialist

    Fay Servicing, LLC

    Jul 2021 — Present · Farmers Branch, TX, US

    Skilled in providing customer service to borrowers by gathering and verifying information about a mortgage loan account or assessing dispute of a perceived error with the account.• Experienced in acknowledging receipt of written communications and working with the line of business to investigate errors and respond within specific timeframes.• Proven track record of meeting deadlines while staying within reduced budgetary limits.

Education

  • Mountain View Community College

    Business Administration and Management, General

    2005

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James Thomas — Complaints Specialist at Fay Servicing, LLC in Dallas, TX, US | Unifers