James Thomas
Hospitality Professional | Enhancing Guest Experiences | Specializing in Team Leadership & Operations
- Role
- General Manager at Renaissance Baltimore Harborplace Hotel
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
Experience
General Manager
Renaissance Baltimore Harborplace Hotel
Jul 2025 — Present
Education
Morgan State University
BS, Hospitality Management
1997 — 2001
Skills
- Pre-Opening
- Hospitality
- Property Management Systems
- Forecasting
- Onq
- Restaurants
- Operations Management
- Employee Relations
- Hospitality Industry
- Training
- Customer Satisfaction
- Restaurant Management
- Event Planning
- Cost Control
- Hotel Management
- Food & Beverage
- Customer Service
- Budgets
- Food
- Menu Development
- Catering
- Revenue Analysis
- Budgeting
- Event Management
- Meeting Planning
- Resorts
- Hotels
- Hospitality Management
- Team Building
- Rooms Division
- Yield Management
- Inventory Management
- Banquets
- Banquet Operations
- Contract Negotiation
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