James Shippam
Head of Enterprise IT Engineering @Metrea
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WORK HISTORY
Head of Enterprise IT Engineering @Metrea
London, GB
Lead the Enterprise IT Engineering team at Metrea, focusing on devops and cloud infrastructure integration with on-prem, streamlining development platforms
SKILLS
ABOUT JAMES SHIPPAM
At Metrea, my focus as Head of IT Operations Europe is on maintaining robust service operations across our network and systems, ensuring they meet rigorous KPIs and SLAs for peak performance and client satisfaction. In collaboration with our dedicated team, we navigate the complex landscape of vendor relations and third-party management, constantly seeking ways to fortify our IT infrastructure.Previously, leading the Infrastructure Support Section at Daiwa Capital Markets, we achieved streamlined processes and optimized resource utilization, enhancing business outcomes. My commitment lies in harnessing technology to not only elevate service reliability and security but also to drive innovation within the industry\'s evolving technical demands.
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