James Shelton

Tech Sales & Renewal Account Manager | High-Tech Industry Sales Expertise | Account Growth & Business Development Strategies

Role
Renewal Account Manager at Lookout
Location
Eugene, OR, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About James Shelton

I’m a results-driven sales professional with a solid track record in tech sales and…

Experience

  1. Renewal Account Manager

    Lookout

    Sep 2023 — Present · OR, US

    Drove customer retention and satisfaction for hundreds of accounts, ensuring timely renewals and maximizing client engagement.• Partnered with channel teams to secure on-time renewals, while identifying and executing cross-sell and upsell opportunities.• Resolved customer concerns and addressed issues proactively during the renewal process to ensure a seamless experience.• Engaged customers throughout sales lifecycle, identifying/resolving post-purchase issues to maintain strong relationships.

Education

  • Winston Churchill High School

    Diploma

    1989 — 1992

  • Lane Community College

    Applied Sciences

    2005 — 2007

Skills

  • Saas
  • Professional Services
  • Lead Generation
  • Crm
  • Go-to-Market Strategy
  • Direct Sales
  • Enterprise Software
  • Strategic Partnerships
  • Sales Process
  • Software as a Service (Saas)
  • Cloud Computing
  • Pre-Sales
  • Solution Selling
  • Partner Management
  • Salesforce.com
  • Sales Enablement
  • Virtualization
  • Enterprise Technology Sales
  • Account Management
  • Storage
  • Channel Partners
  • Product Management
  • Military

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James Shelton — Renewal Account Manager at Lookout in Eugene, OR, US | Unifers