James Sharp
Client Engagement Manager @Newcastle Strategic Solutions
Sunderland, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2024 — Present
Client Engagement Manager @Newcastle Strategic Solutions
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GB
EDUCATION
2014 — 2015
20:20 BUSINESS INSIGHT http://www.2020businessgroup.com
APMP Project Management Qualification
2023 — 2024
Qualitrain
Lean Management
2004 — 2007
University of Sunderland
Bachelor's degree
2010 — 2010
Teleport, Sunderland
NVQ Level 2
SKILLS
Strategic CommunicationsCampaign ManagmentStrategyTeam Managerment and LeadershipTelemarketingOperations ManagementStatistical Data AnalysisStakeholder ManagementTeam LeadershipClient Relations SkillsCustomer Relationship Management (Crm)Team ManagementOutsourcingContact CentersManagementService DeliveryBusiness AnalysisProject DeliveryContinuous ImprovementProject PlanningPredictive DialersPerformance ManagementCrmLeadershipTelecommunicationsCall CentersBusiness DevelopmentCustomer ExperienceProject ManagementRecruitingSales OperationsAccount ManagementChange ManagementMicrosoft Project
ABOUT JAMES SHARP
With a robust track record spanning over 15 years in the contact center industry, my…
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