James Shank
- Role
- System Director, Talent & Performance Management at Tufts Medicine
- Location
- Ashland, MA, US
- LinkedIn followers
- 500 followers
Experience
System Director, Talent & Performance Management
Nov 2021 — Present
Lead system-wide talent, performance, onboarding, learning, and LMS activities for employees across nine hospitals and entities. Engage with individual senior executives/directors to deliver leader development training or coaching and to support their personal development. Lead analysis of learning needs and prioritization of non-clinical Learning and Development activity across the organization. Designed, deployed, and continuously manage first ever system-wide processes for performance review, talent review, succession planning, feedback, and pay-for-performance calibration. Lead Talent Review and ELT Succession Planning process; ensuring clear and actionable follow up, and using metrics and insights to drive future strategy. Designed and deployed multifaceted Workday implementation training strategy with customized curriculum & content for employees, managers, & HR/payroll, resulting in a net promoter score of 65. Lead design, Joint Commission compliance assurance, delivery, and reporting of Annual Education, consolidating 9 disparate timeliness, experiences, and budgets into a single, system-wide approach. Launched first ever system-wide New Hire orientation experience, including virtual and in-person components and heavy focus on system Mission, Vision, and Values.
Education
Mercer University
BA, Communications (minor in English & Psychology)
Questrom School of Business, Boston University
MBA
2012 — 2014
Skills
- Nonprofits
- Digital Marketing
- Human Resource Development
- Television
- Advertising
- Interviews
- Creative Direction
- Content Strategy
- Online Content Creation
- Corporate Recruiting
- Human Resource Planning
- Integrated Marketing Communications Planning
- Promotions
- Press Releases
- Brand Development
- Inbound Marketing
- Corporate Communications
- Integrated Marketing
- Marketing
- Programming
- Social Media
- Qualifying Candidates
- Google Analytics
- Candidate Retention
- Strategy
- Marketing Research
- Competitive Analysis
- Digital Media
- Broadcast
- Analytics
- Budgeting
- Brand Communication
- Management
- Media Relations
- Entertainment
- Facebook Marketing
- Writing
- Online Advertising
- Statistical Data Analysis
- Big Data
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