James Shackley

Solutions Success Manager @Msp Lab

Worcester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Solutions Success Manager @Msp Lab

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London, GB

EDUCATION

2005 — 2008

University of Gloucestershire

BSc Media Communications and Multimedia, Digital Communication and Media/Multimedia

SKILLS

Strategic PlanningNetworkingInformation TechnologyE-LearningCloud ComputingMicrosoft OfficeSalesManagementWindows ServerCoachingLeadershipStaff DevelopmentCustomer ServiceEducational TechnologyAccount ManagementChange ManagementProject ManagementBusiness AnalysisVirtualizationStakeholder ManagementTeam Leadership

ABOUT JAMES SHACKLEY

A confident and engaging leader with a proven track record of successfully growing a loyal customer base through building, developing and supporting outstanding technical teams. Laser-focused on improving outcomes and streamlining operations through delivering robust solutions and services designed to make the most of the latest technologies. Never afraid to champion the needs of the customer and adept at translating between the technical and non-technical worlds to secure the best outcomes. Hugely passionate about the positive impact that well-implemented IT can make on everyone\'s lives and in every environment.

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James Shackley — Solutions Success Manager at Msp Lab in Worcester, GB | Unifers