James Selvaraj

About James Selvaraj

Experienced Training and Development and Operations Manager with over 15 years of experience in designing and implementing training programs, managing day-to-day operations, and leading cross-functional teams to drive organizational success. I recently delivered Leadership training to our client\'s based in the US and Netherlands.As a Training and Development Manager, I have a proven track record of developing and delivering comprehensive training programs that align with business objectives and meet the needs of diverse audiences. With expertise in instructional design, adult learning theory, stakeholder management and project management, I\'ve created engaging and effective training solutions that maximize learning and retention. I\'m also proficient in virtual training delivery, having developed and delivered remote training solutions to meet the needs of a remote workforce.As an Operations Manager, I\'m skilled in managing day-to-day operations, ensuring that processes are efficient, effective, and aligned with organizational goals. Led cross-functional teams by collaborating with key stakeholders and implementing best practices to improve business outcomes.Through my experience as a Training and Development and Operations Manager, I have honed my leadership, team management, and communication skills. Passionate for continuous improvement and a commitment to excellence, I strive to drive organizational success through effective training and development and streamlined operations.

Experience

1. Associate Manager Learning Development Knowledge Management

   Accenture

   Jan 2018 — Present · Bangalore, IN

   I engage with stakeholders to achieve organizational objectives, develop and implement community plans, and support business leaders and community champions. I monitor progress against benchmarks, identify subject matter experts, and promote the effective use of collaboration tools. Additionally, I manage Knowledge Services, lead discussions on Knowledge Management solutions, guide the principles of the Knowledge Framework, and oversee content gap analysis, harvesting, curation, maintenance, and creation, ensuring comprehensive and up-to-date resources.

Education

• Shobhit University

  Bachelor of Commerce (B.Com.)

Skills

• Training & Development
• Sales Presentations
• Employee Engagement
• Presentation Design
• Tni & Return on Investment
• Customer Service
• Behavioural Training
• Soft Skills
• Training Delivery
• Presentation Skills
• Customer Relationship Management (Crm)
• Management
• Training
• Team Management
• Instructional Design
• Performance Management