James Ryberg

Retired

Role
Saas Support Agent at Pitney Bowes
Location
Appleton, WI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About James Ryberg

I have adapted too many environments in the information technology field for over 30 years. I know how to work with multiple departments to define and design documentation for business and technical requirements. Process projects with full life cycle methodologies to meet deadlines and able to test, document, report and support with other IT groups. Testing and training of system and application upgrades and enhancements.

Experience

  1. Saas Support Agent

    Pitney Bowes

    Jan 2019 — Present

Education

  • Dakota County Technical College

    Certificate, Computer Science

    1985 — 1987

  • Harding High St. Paul Minnesota

    Diploma, General, Math and Art

    1979 — 1981

Skills

  • Analysis of Computer Systerms
  • Documenting Business Requirements
  • Programming of Business Systems
  • Software Documentation
  • Business Requirements
  • Testing
  • Cobol
  • Requirements Analysis
  • Requirements Gathering
  • Sdlc
  • Customer Service
  • Business Analysis
  • Banking
  • Test Planning
  • Sharepoint
  • Business Process Improvement
  • Team Leadership
  • Visio
  • Rpg Programming
  • Software Support

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James Ryberg — Saas Support Agent at Pitney Bowes in Appleton, WI, US | Unifers